Contact us
Email [email protected] with your question, the device you use and what happened. Please do not send passwords or payment details.
Playing and accounts
You can play Pawdle, Connect Paws and Paw Paths as a guest. To keep your progress with an account, use Sign in with Apple from the Me tab. Each game has its own daily result, streak and weekly leaderboard.
To delete your account, sign in, open Me → Account → Delete account, and follow the confirmation steps. If you need help, email us. Our privacy policy explains what happens to your data and historic competition results.
Daily Paws+ purchases
Daily Paws+ is an optional one-time purchase. Open Me → Daily Paws+ to explore its themes, icons and wallpapers or to restore a purchase made with your Apple Account. It does not affect scores or standings. For billing and refunds, use Apple's Report a Problem service.
Something not working?
Check that the app is up to date and that your device is connected to the internet for accounts and leaderboards. The daily games themselves are bundled with the app. If a score or purchase still looks wrong, contact us before reinstalling so we can help preserve your progress.